Do you spend your days talking to people over the phone. Tech support. billing or just plain customer service. Customer service is a unique thing. Customer service over the phone adds a new element to the nightmare. This is a place for people to talk about their experiances. You can talk about how mean or stupid someone was, or what a great impact something had on you, just kinda try to keep to the topic of this community.
So if you are reading this and you wear a headset and log into an avaya or aspect or some other phone system, Join up and tell us your tale.